Yesterday afternoon, I spoke without thinking about the full
consequences. (There’s a lot of “forgetting the full consequences” in the air at the moment, in my opinion.) I'd left the CRANKY LAPTOP to itself and gone into town to
buy a few needful things.
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However, what with all the flourishing of Gift Card and my SoA discount card and the bookseller's nudge about Why Not Choose a Half Price Title?, my itsy-bitsy little Points Card missed being stamped at the till. (Still with me?)
So, yesterday, as I’d be passing, I decided to call in again and claim my red-stamped rights.
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I could hear faint hammering and sawing sounds overhead. Workmen passing purposefully in and out from vans outside.
"Improvements,"
I thought, idly, as I waited at the till. "More
shelving. Good."
Then I saw a printed Notice: an A4 sheet apologising
and announcing that this Waterstones branch
would soon have its own in-house coffee shop.
I
was, at that moment, delighted. Enchanted, even.
I love being surrounded by books and I do like coffee. In fact, I was surely in need
of a coffee right then? Immediately I started daydreaming about sitting in such a place
musing, scribbling notes, all that Being A Writer stuff.
“A great idea”, I told
the nice young man stamping and squiggling on the grid on my Points Card.
Instantly
enthusiastic, he told me he'd been drafted in from the big city branch and that he
missed having the scent of coffee around him. We nodded our mutual approval.
The shop might not be that large, but a coffee shop is a coffee shop, right? Surely?
However, as I stepped back out on to the pavement again, all at once I was definitely not smelling the coffee. Suddenly I thought “Oh! Coffee Shop? That means FEWER books!” and I felt very dim and stupid.
However, as I stepped back out on to the pavement again, all at once I was definitely not smelling the coffee. Suddenly I thought “Oh! Coffee Shop? That means FEWER books!” and I felt very dim and stupid.
My just-a-fantasy coffee shop would be taking
up real world space. Furthermore, this is in a town that has a host of coffee shops but only one such bookshop! Even worse, after my positive response, I could now imagine those higher up in
Waterstones being told “Yes, the
customers are really happy about it.”
How I wished I’d kept my mouth shut! But that wasn’t all. I remembered, back when I’d been browsing for Solomon’s book, that there'd been a notice by the front door: a friendly, wacky, hand-written advert for a Full-time, Experienced Bookseller. I’d wondered which of the long-term staff had gone but the queue had made it impossible to ask.
Now I wondered if that "coffee V. book-stock" choice had been a real book-lover's last sip? A change just that bit too far? Especially as there was now an equally friendly, wacky advert for an Experienced Coffee Shop Manager?
How I wished I’d kept my mouth shut! But that wasn’t all. I remembered, back when I’d been browsing for Solomon’s book, that there'd been a notice by the front door: a friendly, wacky, hand-written advert for a Full-time, Experienced Bookseller. I’d wondered which of the long-term staff had gone but the queue had made it impossible to ask.
Now I wondered if that "coffee V. book-stock" choice had been a real book-lover's last sip? A change just that bit too far? Especially as there was now an equally friendly, wacky advert for an Experienced Coffee Shop Manager?
Ah, well. Ah, well. I do truly wish my Waterstones bookshop – all bookshops – well in these tough
times. None of it is easy. Will the planned coffee shop work out? I don’t know. Will it bring in more book-buying
customers or attract more book-selling staff? I don’t know.
Nor, thinking on it, could I be absolutely certain that those upstairs improvements are
why the teen and Y/A section was currently squashed back into the children’s corner? Or if that was why there was no shelving space or stock for A LIBRARY OF LEMONS?
I must say that the coffee had taken on a bitter taste.
I must say that the coffee had taken on a bitter taste.
Onwards. Where
else can one go?